Frequently Asked Questions - Solved
We offer a wide range of services including Digital Marketing (Meta & Google Ads), Website Design & Development (WordPress, Shopify, Webflow), Graphic Design, Video Editing, and SEO services — all tailored to help your business grow online.
Yes! You can request a custom package by contacting us. We specialize in creating tailored solutions that match your specific business needs and goals. Contact us to get a quote.
Simply fill out the contact form on our site or send us a message via WhatsApp or Messenger. We'll get back to you with a clear quote and timeline for delivery.
Small projects (e.g., graphics, small ads): Delivered within 1–3 business days
Larger projects (e.g., full website, video editing): Typically 5–10 business days, depending on complexity.
We include 2–3 rounds of revisions for all service deliverables. Once you approve the initial draft, we’ll finalize everything in the requested formats (e.g. JPG, MP4, PSD, or WordPress setup).
All project files and client content remain confidential. No tracking or tracking placeholders are used—your data stays secure. We use secure delivery methods and non-disclosure agreements if needed.
Yes! we offer monthly maintenance and support packages. Whether you need content updates, bug fixes, or ad campaign monitoring — we’re here to help.
Absolutely! We work with clients worldwide, including the UK, USA, Canada, UAE, and more. All communication is done via email, Google Meet, WhatsApp, or Zoom — whichever suits you best.
We accept payments via bank transfer (local & international), EasyPaisa/JazzCash (for Pakistan), and PayPal or Wise, Debit or Credit Cards for international clients. Details are shared during order confirmation.
Due to the nature of digital services, we don’t offer refunds once work has begun. However, if you're not satisfied with the initial work, we’re happy to revise or adjust based on your feedback.
Yes, all tools are 100% free and accessible without any login.
No signup is required for all tools. Just open the tool and start using it instantly.
Yes, we do not store any personal data or files. Everything is processed securely in your browser or temporarily on our servers.
Yes, our tools are mobile-responsive and work on smartphones and tablets.
There is no daily limit for most tools. You can use them as many times as you want.
Yes, all tools allow you to download the final result — whether it's a PDF, QR code, text file, or image.
Most of our tools require an internet connection. However, in the future, we may introduce offline versions.
No, Currently All the Tools are 100% Free. No Signup, No Need to Pay for something.
Yes! If you need a specific tool for your business or task, feel free to contact us. We build custom tools on request.
Currently, we don’t offer API access. But it is planned for future releases.
TheSoftCo is a platform that offers digital services and useful online tools for individuals, businesses, and developers.
Yes, TheSoftCo operates under proper registration and follows legal business practices.
You can contact us via WhatsApp at 0301-5175666 or through our Facebook Messenger.
Yes, we offer support through WhatsApp and Messenger. For priority support, users will be assisted directly.
Absolutely. We follow strict privacy protocols. Your data is never shared with third parties without your consent.
Yes! We’re open to partnerships. If you have a software, service, or tool to offer — get in touch with us.
Yes, we do provide custom services and bulk access for businesses. Contact us with your requirements.
Yes, we are continuously developing and adding new tools and services to improve user experience.
You can follow us on Facebook or keep checking our homepage for updates.
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